Last updated: 20 July 2026
Deluxe You Aesthetics ("Deluxe You", "we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, shop with us online, contact us, or engage our clinic services in Brisbane and on the Gold Coast.
Our online store is hosted by Shopify, which enables us to sell our products and services to you. By using our website or providing your information to us, you agree to the handling of your information as described in this Privacy Policy.
Depending on how you interact with us, we may collect:
As a registered nurse–led aesthetics clinic, we may collect health and other sensitive information from you when you book or attend a consultation or treatment — for example, your skin concerns, medical history and treatment records. We only collect sensitive information with your consent and where it is reasonably necessary to assess your suitability for, and safely provide, our services. Sensitive information is given a higher level of protection and is never used for marketing without your express consent. Bookings and clinical records may be managed through our booking and practice-management systems separately from the online store.
We collect personal information: directly from you (when you shop, create an account, contact us, subscribe to our list, or attend the clinic); automatically through your use of our website (via cookies and analytics); and from our service providers, such as Shopify and our payment and shipping partners, who collect or process information on our behalf.
We use your personal information to:
Our website uses cookies and similar technologies to keep your cart and session working, remember your preferences, and understand how visitors use the site so we can improve it. We use Google Analytics 4 to collect aggregated, statistical information about website usage (such as pages visited and general location); this data is processed by Google. Our store platform, Shopify, also collects analytics information to provide and secure the Services.
You can control or disable cookies through your browser settings, and you can opt out of Google Analytics using Google's browser add-on at https://tools.google.com/dlpage/gaoptout. Disabling cookies may affect how parts of the website function.
We may disclose your personal information to:
We do not sell your personal information.
Some of our service providers, including Shopify and Google, may store or process your information on servers located outside Australia. Where we disclose personal information overseas, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.
If you have opted in, we may send you news, offers and product information by email or message. You can unsubscribe at any time using the link in our emails or by contacting us, and we will stop sending you marketing communications. We may still send you non-marketing messages about your orders or account.
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, modification or disclosure, including through our use of a secure, PCI-compliant store platform. However, no method of transmission or storage is completely secure. We retain personal information for as long as necessary to provide our products and services, comply with our legal obligations (including health-records and taxation requirements), resolve disputes and enforce our agreements.
Under the Privacy Act 1988 (Cth) you have the right to:
To exercise any of these rights, please contact us using the details below. We will respond within a reasonable time. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Our website may contain links to third-party websites (for example, our booking system or social media). We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.
Our online store is intended for adults and is not directed at children. We do not knowingly collect personal information from children. Treatments are provided only in accordance with applicable law and clinic policy.
We may update this Privacy Policy from time to time to reflect changes to our practices or legal obligations. We will post the updated version on this page and update the "Last updated" date above.
If you have any questions about this Privacy Policy, wish to access or correct your information, or would like to make a privacy complaint, please contact:
Deluxe You Aesthetics Email: contact@deluxeyou.com.au Phone: +61 467 509 377 Address: 80-81/50 Anderson St, Fortitude Valley QLD 4006